Overview — Secure Login & Responsible Handling
Coinsquare provides a regulated environment to log in, trade, and manage cryptocurrency holdings. Proper handling refers to how deposits, orders, and withdrawals are processed and secured — from authentication and KYC to transaction monitoring and dispute resolution. This guide explains safe login procedures and practical handling steps to keep funds secure and operations smooth.
Secure Login: Step-by-step
- Open the official Coinsquare website or launch the verified mobile app.
- Click Log In and enter your registered email and password.
- Complete Two-Factor Authentication (2FA) via an authenticator app or SMS if enabled.
- Confirm any device recognition emails or additional verification prompts.
- Check account alerts and recent activity after login.
Tip: Prefer authenticator apps (TOTP) over SMS for greater protection against SIM attacks.
Trading & Order Handling
Once inside your Coinsquare account, trading involves creating orders and ensuring they are handled correctly by the system. Understand order fundamentals to minimize errors and unexpected outcomes:
Common order types
- Market order: Executes immediately at current market price — useful for speed but may incur slippage.
- Limit order: Executes only at your specified price or better — useful for price control.
- Stop / stop-limit: Activates when a price trigger is hit — helpful for automated risk management.
Order lifecycle & handling
Orders typically move through these states: placed → matched/partially filled → filled → settled. Coinsquare's matching engine and liquidity sources determine fill speed. Monitor open orders and cancellations from the dashboard; always confirm trades in your transaction history.
Deposits & Withdrawal Handling
Handling of funds requires careful attention to address correctness, network selection, and confirmation times.
- Deposits: Use the exact receive address shown in your account and the correct blockchain network (e.g., ERC-20 vs. native chain). Send a small test amount for large transfers.
- Withdrawals: Whitelist recipient addresses when possible and enable withdrawal confirmation flows to prevent unauthorized transfers.
- Processing time: Crypto network confirmations vary by asset — check expected confirmation counts before assuming completion.
Fees & Settlement
Be aware of trading, deposit, and withdrawal fees. Fees may vary by asset, network congestion, and payment method. Review the platform's fee schedule in your account settings to understand maker/taker fees and fiat deposit/withdrawal charges.
| Action | Typical Fee | Notes |
|---|---|---|
| Market Trade | Maker/Taker % | Depends on volume tier |
| Crypto Withdrawal | Network fee or platform fee | Varies by coin & network |
| Fiat Withdrawal | Bank transfer fee | Processing times & limits apply |
KYC, Compliance & Risk Handling
Full trading features usually require Know-Your-Customer (KYC) verification. KYC helps the platform manage regulatory risk and protects users by enabling secure recovery and dispute handling. Provide documents only via the secure upload areas within your account.
Troubleshooting & Dispute Handling
If something goes wrong — delayed deposits, failed withdrawals, or suspected unauthorized access — take these steps:
- Check transaction status on-chain (for crypto) and verify confirmations.
- Review account notifications and emails for required actions.
- Contact official Coinsquare support via the portal; provide transaction IDs and timestamps for speedy handling.
- For suspected fraud, freeze account features (if available) and begin a support ticket immediately.
Best Security Practices
- Use a strong, unique password and a reputable password manager.
- Enable 2FA and securely store recovery codes offline.
- Whitelist withdrawal addresses and enable device recognition.
- Regularly review account logs and active sessions.
- Avoid public Wi-Fi for account access; use a trusted VPN if necessary.
Conclusion — Confident Trading with Proper Handling
Coinsquare can offer a secure environment for logging in and trading when you follow proper handling procedures: confirm addresses and networks, understand order types, monitor fees, and keep security features active. Responsible handling reduces risk and improves your trading experience.